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NM PHILIPS BRIGHTVIEW BASIC SERVICE SUPPORT

CR-0004186
Other
Multivendor
GE HealthCare
5 Days
Class/Lab
Waukesha, WI
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OR

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Enter opt 1 for the first three prompts, and have your System ID available.

If you add item(s) to cart and submit your order without
selecting an approver, GE will contact you before your order
can be confirmed for shipment.

*Please ensure all prerequisites are met before purchasing this course.

****You must register for Service Shop in order to enroll in a course date and access content later in the course. Please reach out to Ed.services@gehealthcare.com with further questions.

Tuition options


Tuition only
List price: $20,000.00

Overview

This course is designed for those with little or no previous experience with the Philips BrightView. This course provides participants with the skills and knowledge defined in the competency section by means of classroom theory and hands-on labs. This course also provides the basic skills and procedures necessary to perform first-call field service on the BrightView platform.

Learning Objectives

Upon completion of this class, the participant will be provided with the skills and knowledge to perform the following with little or no support, unless otherwise indicated:

1. Identify general safety hazards and comply with all safety precautions whileoperating and servicing the system 100% of the time.

2. Operate the system to verify proper operation and duplicate user complaints 90%of the time without support. (Does not include applications)

3. Locate major system sub sections / components and describe their function 90%of the time without support.

4. Relate all system error codes to the appropriate sub system 75% of the time without support.

5. Calibrate all Gantry motions 90% of the time without support.

6. Calibrate all Exchanger motions 90% of the time without support.

7. Calibrate the Detectors 90% of the time without support.

8. Diagnose and repair the system to the board / assembly level 90% of the time without support.

9. Describe the functions of the Acquisition PC 75% of the time.

10. Troubleshoot the system without help 75% of the time.

11. Properly boot and login to EBW/Acquisition computer 100% of the time.

12. Properly logout or shutdown 100% of the time.

13. Correctly enter commands as given by a Support Engineer 90% of the time.

14. Troubleshoot the hardware 75% of the time without help.

15. Utilize the diagnostics available 75% of the time without help.

16. Perform the semi-annual PM procedures 100% of the time.

Target Audience

Engineers

Prerequisites

Required Prerequisites

Proficient NM training/background is required  as well as all EHS related training

MVDI PROCESSES FIELD ENGINEER PROFICIENT COURSE (GEMS-TECH-MVWEB001-Rev2) -- HLS ID # GEHC-GSS_TECH-MVWEB001-Rev2

Recommended Prerequisites

None

Technical Training

Registration:
• All training must be taken within 18 months of purchase.

Attendance:
• Class start and end times vary. Please refer to email enrollment notification.
• Participants are required to arrive on time for class.
• A "no show" is not eligible for reimbursement.
• In order to receive certificate of completion for a course:
o Participants must attend the class in its entirety; missing a day will disqualify you from receiving full credit
o Participants must pass the assessment administered at the end of the course

Cancellations:
Please carefully review our cancellation policy and how it applies to your cancellation. Should you wish to cancel your registration, we enforce a time sensitive policy. As you can appreciate, a cancelation with less than four weeks’ notice makes it very difficult for another student to plan on attending. If there is someone else in your organization that would like to attend in your place – this fee will not be charged. The cancelation policy is outlined below:
• Cancellations can be made by email to Ed.services@gehealthcare.com
• GE HealthCare may offer technical service training at GE HealthCare’s Institute, on-site at Customer’s facility, via virtual instructor-led trainings, or via online self-paced courses.
• Customer is responsible for registering for trainings conducted at GE HealthCare’s Institute and for virtual instructor-led trainings hosted through GE HealthCare’s Institute. Scheduled trainings at or hosted through GE HealthCare’s Institute that are cancelled or rescheduled by Customer:
(i) more than 4 weeks prior to the training start date, will result in no cancellation fee
(ii) up to 2 weeks prior to the training start date, will result in a cancellation fee of 50% of the training price
(iii) less than 2 weeks prior to the training start date and for no-shows (i.e., registered students who do not attend the training and do not cancel in advance of the training start date), will result in a cancellation fee of 100% of the training price.
• On-site trainings at Customer’s facility and virtual instructor-led trainings developed specifically for Customer will be scheduled by Customer and GE HealthCare on mutually agreed upon dates. Scheduled on-site trainings at Customer’s facility and virtual instructor-led trainings developed specifically for Customer that are cancelled or rescheduled by Customer will result in a cancellation fee of 100% of the training price, and Customer agrees to reimburse GE HealthCare for GE HealthCare’s incurred travel charges and expenses.
• Online self-paced courses cannot be cancelled or changed once access to the course has been granted to Customer.
• Trainings are subject to availability. GE HealthCare may cancel or reschedule trainings at any time. Certain licenses and/or applications may be required to attend technical service trainings and/or use technical service packages. Please contact GE Healthcare for more information.

Low Enrollment:
• GE reserves the right to cancel classes due to low enrollment.
• Classes with low enrollment 15 business days prior to the scheduled date will be cancelled.
• When GE cancels a class, tuition will be refunded in full, or may be applied to the cost of another class scheduled to take place within 12 months of the original class.
For questions email:Ed.services@gehealthcare.com