NM Proficient Service Training - In Person (GE HealthCare Institute)

Overview

The NM Proficient service training course teaches the skills for one student to take first call on NM and NM/CT systems, complete Planned Maintenance, and perform basic troubleshooting and parts replacement on Infinia and NM600/800 Series systems. It will also include the CT portion on Optima NM/CT 640 and Infinia with Hawkeye systems. The CT portion of the D670 and D570 systems is excluded and requires CT Proficient training before servicing the CT component. The systems covered are Infinia and NM600/800 Series, both NM and Hybrid NM/CT. The course includes proficient-level tasks on the CT portion of Infinia with Hawkeye and Optima NM/CT 640. It EXCLUDES the CT portion of D670, system—which requires, at minimum, Proficient CT training before servicing the CT component. This course includes mandatory prework which must be completed prior to arrival at the training institute. Instructor-led training sessions and product demonstrations build upon the prework. Knowledge and service skills are practiced and applied during lab activities, followed by Service knowledge-based exams. NOTE: Specialty NM systems for cardiac and breast imaging are EXCLUDED from this training. Legacy GP systems, such as the Millennium series, are also EXCLUDED.

Training is nonrefundable and expires 24 months from purchase date. Unused training at the end of 24 months is forfeited without refund.

Agenda for this course includes:

- Identify NM systems and components

- Perform basic operations of NM and NM/CT imaging systems

- Perform NM and X-ray quality control procedures

- Perform proficient-level calibrations

- Perform planned maintenance (PM) on selected NM systems

- Perform basic system troubleshooting · Replace parts (FRU) that require proficient knowledge or skill

- Perform basic software tasks and network functions

- Assist an Advanced or Expert Field Engineer with an installation Equipment Used in Class - At HCI

- NM 600 Series systems: Discovery NM/CT 670 and NM 630, Optima NM/CT 640

- Infinia with Hawkeye

Pre-requisites (purchased and enrolled separately) include: Xeleris 4DR (online)

Target Audience

Biomedical engineer

Prerequisites

Required Prerequisites

R0183NM - Xeleris 4DR Service (online)

Recommended Prerequisites

None

Technical Training

Registration:
• All training must be taken within 24 months of purchase.

Attendance:
• Class start and end times vary. Please refer to email enrollment notification.
• Participants are required to arrive on time for class.
• A "no show" is not eligible for reimbursement.
• In order to receive certificate of completion for a course:
o Participants must attend the class in its entirety missing a day will disqualify you from receiving full credit
o Participants must pass the assessment administered at the end of the course

Cancellations:
Please carefully review our cancellation policy and how it applies to your cancellation. Should you wish to cancel your registration, we enforce a time sensitive policy. As you can appreciate, a cancelation with less than four weeks’ notice makes it very difficult for another student to plan on attending. If there is someone else in your organization that would like to attend in your place – this fee will not be charged. The cancelation policy is outlined below:
• Cancellations can be made by email to Ed.services@gehealthcare.com
• GE HealthCare may offer technical service training at GE HealthCare’s Institute, on-site at Customer’s facility, via virtual instructor-led trainings, or via online self-paced courses.
• Customer is responsible for registering for trainings conducted at GE HealthCare’s Institute and for virtual instructor-led trainings hosted through GE HealthCare’s Institute. Scheduled trainings at or hosted through GE HealthCare’s Institute that are cancelled or rescheduled by Customer:
(i) more than 4 weeks prior to the training start date, will result in no cancellation fee
(ii) up to 2 weeks prior to the training start date, will result in a cancellation fee of 50% of the training price
(iii) less than 2 weeks prior to the training start date and for no-shows (i.e., registered students who do not attend the training and do not cancel in advance of the training start date), will result in a cancellation fee of 100% of the training price.
• On-site trainings at Customer’s facility and virtual instructor-led trainings developed specifically for Customer will be scheduled by Customer and GE HealthCare on mutually agreed upon dates. Scheduled on-site trainings at Customer’s facility and virtual instructor-led trainings developed specifically for Customer that are cancelled or rescheduled by Customer will result in a cancellation fee of 100% of the training price, and Customer agrees to reimburse GE HealthCare for GE HealthCare’s incurred travel charges and expenses.
• Online self-paced courses cannot be cancelled or changed once access to the course has been granted to Customer.
• Trainings are subject to availability. GE HealthCare may cancel or reschedule trainings at any time. Certain licenses and/or applications may be required to attend technical service trainings and/or use technical service packages. Please contact GE Healthcare for more information.

Low Enrollment:
• GE reserves the right to cancel classes due to low enrollment.
• Classes with low enrollment 15 business days prior to the scheduled date will be cancelled.
• When GE cancels a class, tuition will be refunded in full, or may be applied to the cost of another class scheduled to take place within 12 months of the original class.
For questions email:Ed.services@gehealthcare.com