MAC VU360 Technical Service Training (Virtual)

Overview

MAC VU360 Technical Service Training (Virtual) is a 2-day virtual training intended for personnel who install, configure, and provide support for the GE HealthCare MAC VU360 Resting ECG Systems. This Instructor-led virtual training provides one student the opportunity to perform hands-on activities and live troubleshooting on equipment over two days:

-Day one with virtual simulators accessed over the internet.

-Day two with the customer-owned physical equipment.

In this training, students are offered the information and guidance to install, configure, troubleshoot, and maintain the systems. Students and GE HealthCare Instructors attend the session virtually. Training is nonrefundable and must be redeemed within 18 months of the purchase date. Unused training at the end of 18 months is forfeited without refund.

IMPORTANT: Trainees require network access that supports virtual machines function for day one and need access to customer-owned MAC VU360 equipment at their site for day two.

Agenda for Course includes:

•Install, configure, and operate MAC VU360 systems.

•Perform installation and initial setup of a MAC VU360 system.

•Perform basic operations in a MAC VU360, such as Record and print an ECG, Rhythm, and Full disclosure tests.

•Configure Authentication, security, and network connectivity in a MAC VU360 system.

•Configure Network connectivity including integration with MUSE for Data transmission, ADT, and Order query.

•Perform Planned and Corrective Maintenance.

•Perform service tasks such as: FRU replacement, system diagnostics, software upgrade and general troubleshooting

Target Audience

Biomedical Engineers

Prerequisites

Required Prerequisites

Intro to Digital Technology in Healthcare

Recommended Prerequisites

None

Technical Training

Registration:
• All training must be taken within 18 months of purchase.

Attendance:
• Class start and end times vary. Please refer to email enrollment notification.
• Participants are required to arrive on time for class.
• A "no show" is not eligible for reimbursement.
• In order to receive certificate of completion for a course:
o Participants must attend the class in its entirety; missing a day will disqualify you from receiving full credit
o Participants must pass the assessment administered at the end of the course

Cancellations:
Please carefully review our cancellation policy and how it applies to your cancellation. Should you wish to cancel your registration, we enforce a time sensitive policy. As you can appreciate, a cancelation with less than four weeks’ notice makes it very difficult for another student to plan on attending. If there is someone else in your organization that would like to attend in your place – this fee will not be charged. The cancelation policy is outlined below:
• Cancellations can be made by email to Ed.services@gehealthcare.com
• GE HealthCare may offer technical service training at GE HealthCare’s Institute, on-site at Customer’s facility, via virtual instructor-led trainings, or via Staged self-paced courses.
• Customer is responsible for registering for trainings conducted at GE HealthCare’s Institute and for virtual instructor-led trainings hosted through GE HealthCare’s Institute. Scheduled trainings at or hosted through GE HealthCare’s Institute that are cancelled or rescheduled by Customer:
(i) more than 4 weeks prior to the training start date, will result in no cancellation fee
(ii) up to 2 weeks prior to the training start date, will result in a cancellation fee of 50% of the training price
(iii) less than 2 weeks prior to the training start date and for no-shows (i.e., registered students who do not attend the training and do not cancel in advance of the training start date), will result in a cancellation fee of 100% of the training price.
• On-site trainings at Customer’s facility and virtual instructor-led trainings developed specifically for Customer will be scheduled by Customer and GE HealthCare on mutually agreed upon dates. Scheduled on-site trainings at Customer’s facility and virtual instructor-led trainings developed specifically for Customer that are cancelled or rescheduled by Customer will result in a cancellation fee of 100% of the training price, and Customer agrees to reimburse GE HealthCare for GE HealthCare’s incurred travel charges and expenses.
• Staged self-paced courses cannot be cancelled or changed once access to the course has been granted to Customer.
• Trainings are subject to availability. GE HealthCare may cancel or reschedule trainings at any time. Certain licenses and/or applications may be required to attend technical service trainings and/or use technical service packages. Please contact GE Healthcare for more information.

Low Enrollment:
• GE reserves the right to cancel classes due to low enrollment.
• Classes with low enrollment 15 business days prior to the scheduled date will be cancelled.
• When GE cancels a class, tuition will be refunded in full, or may be applied to the cost of another class scheduled to take place within 12 months of the original class.
For questions email:Ed.services@gehealthcare.com